Congratulations on your purchase! We take immense pride in providing you with timeless and exquisite jewelry pieces, that are carefully curated to meet the highest standards of craftsmanship and quality. We are committed to ensuring your complete satisfaction, whether you choose vintage or new jewelry pieces. We want you to enjoy your cherished piece with complete peace of mind.
To demonstrate our confidence in the products we offer, our Antique, Vintage, and New Jewelry Guarantee:
Antique and vintage jewelry pieces in our collection undergo rigorous authentication processes to verify their origin and history. Similarly, our new jewelry pieces undergo the same rigorous process to ensure the pieces are crafted with quality materials.
2. Accurate Descriptions:
Our jewelry listings are accompanied by accurate and detailed
descriptions, including information about gemstones, metals, historical periods, and any notable features. We strive to provide you with comprehensive insights into each piece’s unique characteristics.
3. Condition Accuracy:
Our antique and vintage jewelry condition assessments are conducted by experienced experts who carefully examine each item. The condition of the jewelry is accurately described, taking into account any wear consistent with its age and historical significance. Similarly, our new jewelry pieces undergo the same rigorous process of condition assessments.
4. Detailed Imagery:
To offer you a thorough understanding of our jewelry’s condition, we provide high-resolution images showcasing various angles of each item. These images allow you to inspect the jewelry’s beauty and condition with precision.
5. Transparent Disclosures:
In the spirit of complete transparency, we disclose any visible flaws or imperfections in our jewelry. We believe that every piece possesses a unique charm, and we aim to provide you with a clear picture of its condition.
6. Care and Maintenance:
To ensure the longevity of your cherished jewelry, we offer expert advice on caring for your vintage and new pieces. Proper maintenance will preserve their brilliance and allure for generations to come.
7. Certificate of Authenticity:
For certain jewelry pieces, we provide a Certificate of Authenticity which is stated in the description of the piece. This certificate adds value to your jewelry collection and serves as a testament to its unique heritage.
8. Certified Appraisers:
All our appraisals are conducted by certified and qualified gemologists and appraisers who adhere to industry standards and ethics.
Cannot Ensure Clause
1. Wear and Tear:
We cannot ensure against the normal wear and tear that may occur with regular use of the jewelry over time. While we take pride in offering high-quality luxury jewelry, the natural effects of wear, such as minor scratches, dents, or fading of metal finishes, are inevitable.
2. Accidental Damage:
We cannot ensure against damages resulting from accidents, mishandling, or improper care of the jewelry. Accidental damage, such as breakage, chips, or other physical harm caused by unforeseen incidents, is beyond our control. We strongly advise handling your jewelry with care and seeking professional repair services for any accidental damages that may occur.
3. Repairs or Alterations:
We cannot ensure the outcome or quality of repairs or alterations made to our jewelry by any repair services you choose.
4. Jewelry Modifications:
Alterations or resizing of jewelry pieces may affect their structural integrity or compromise their original design. We cannot ensure the same level of quality or appearance after such modifications.
5. Loss or Theft:
We cannot ensure against the loss or theft of jewelry pieces. While we take measures to provide secure packaging and shipping, the safety and security of your jewelry after it leaves our possession are beyond our control. We strongly recommend insuring your valuable jewelry against loss or theft through a reputable insurance provider for added protection and peace of mind.
6. Non-Compliance with Care Guidelines:
We cannot ensure against damages or adverse effects resulting from non-compliance with our recommended care guidelines for specific jewelry pieces. Proper care and maintenance are essential to preserving the integrity and appearance of your jewelry. Failure to follow our care guidelines may lead to unintended damage or wear.
7. Natural Inclusions:
Gemstones may naturally contain inclusions, which are unique identifying characteristics. We cannot ensure the complete absence of inclusions in any gemstone.
8. Precise Color Representation:
The color of gemstones and jewelry displayed on digital platforms may vary due to screen settings and lighting conditions. We strive to provide accurate representations, but we cannot ensure the precise color as seen on your device.
9. Tarnishing and Fading:
We cannot ensure against the natural processes of tarnishing in silver jewelry or fading of plated or coated finishes over time. Tarnishing and fading are natural occurrences influenced by various factors, including environmental conditions and individual wear habits. While we provide high-quality materials, these changes are beyond our control. We recommend following our care guidelines to minimize such effects and preserve the beauty of your jewelry.
At EVERNIQ and DIVUREZ, we strive to exceed your expectations and create a memorable experience every time you choose a jewelry piece from us. Our Antique, Vintage, and New Jewelry Guarantee stands as a testament to our commitment to exceptional quality, authenticity, and customer satisfaction.
Thank you for entrusting us with the privilege of being a part of your cherished moments and helping you create timeless memories.